Manager: Fixed Products
Posting Country: TZ
Date Posted: 03-Apr-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining
Vodacom is more than a job, what we do matters. We don’t just carry
minutes, texts and data – we carry people’s lives. And that’s a huge
responsibility. If you think for a minute about the people you rely
on…the likelihood is they rely on us.
Customers are at the heart of
everything we do and we want to make a difference to the lives of our
customers, and the communities in which we live and work. We support our
people to give something back to the causes that mean the most to them
through helping them give time and money to the charities they love.
And
what’s it like to work here? We have created an environment where you
can look forward to coming to work and are empowered to be at your best.
We offer flexibility in how you work that helps you do your job in a
way that suits you, opportunities to help you grow and progress
throughout your career and a choice of benefits to suit your lifestyle.
Description
Core competencies, knowledge and experience:
Job Knowledge:
• Strong experience and working knowledge on Telecoms and Networking.
• Sound Technical Solution Selling skills
• Must possess good organizational skills with strong attention to details
• Excellent communication skills.
- • Ability to work effectively in cross functional setup.
• Strong Stakeholder Management skills
• At least 3 years previous experience handling fixed solutions sales or product development.
Must have technical / professional qualifications:
• A degree in Information Technology / Telecoms Engineering.
• Certification in Project Management and experience will be a plus.
• Certification in Business Management will also be a plus
Must have technical / professional qualifications:
• A degree in Information Technology / Telecoms Engineering.
• Certification in Project Management and experience will be a plus.
Skills
- Selling Business Outcomes
- Managing the Sales Cycle
- Commercial Acumen in the B2B Environment
- Customer Centricity
- Application of Vodafone Business Sales Tools
- B2B Product Knowledge and Proposition Delivery
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
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Billing Application Support Admin
Posting Country: Tanzania, United Republic of
Full Time / Part Time: Full Time
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
System Adm:IN Operations&Quality Assurance
Posting Country: Tanzania, United Republic of
Date Posted: 03-Apr-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining
Vodacom is more than a job, what we do matters. We don’t just carry
minutes, texts and data – we carry people’s lives. And that’s a huge
responsibility. If you think for a minute about the people you rely
on…the likelihood is they rely on us.
Customers
are at the heart of everything we do and we want to make a difference
to the lives of our customers, and the communities in which we live and
work. We support our people to give something back to the causes that
mean the most to them through helping them give time and money to the
charities they love.
And what’s it like to work here? We have
created an environment where you can look forward to coming to work and
are empowered to be at your best. We offer flexibility in how you work
that helps you do your job in a way that suits you, opportunities to
help you grow and progress throughout your career and a choice of
benefits to suit your lifestyle.
Description
Role purpose:
The IN Operations and quality assurance administrator, focus on
maintaining and administering IN systems application, Database and
hardware infrastructure. Ensure systems are stable and manage Quality
assurance of all operational and projects changes in the systems.
Typically report to the Head of Real-time billing and provisioning
systems.
Key accountabilities and decision ownership
•System Acquisition (Acquire and Maintain IN Infrastructure such as
servers, software and connectivity, Setting and maintaining IN Policies
and Procedures, manage changes to the systems via change management
process and ensure prerequisite documents are thoroughly analysed and
appropriate records are kept.
•System Management (Manage performance
and capacity of IN infrastructure, inform line management one year in
advance of the projected decline of capacity or service quality, Ensure
all records in the system are administered and maintained correctly,
Ensure continuous service with high availability and minimum disruption,
Ensure systems security by safeguarding against unauthorized access on
all backend of systems, Manage IN
System Operations and Security
(Configuration of login scripts, user passwords, access rights,
Implementation and enforce security policies as defined and approved by
the company, Produce security reports at a schedule given by Line
Management, Perform a security Audit at least once a moth to ensure zero
auditing finding in the IN environment by external auditors from group
or third parties.
•System Monitoring (Monitoring & analysing Key
performance indicators for IN infrastructures (database, application
& OS), Benchmarking the IN system parameters so as to assess the
response time on call processing)
•Self-Development (Maintain Personal Development Plan - PDP)
Core competencies, knowledge and experience
•Strong problem-solving & leadership skills
•Excellent planning and organizing skills, Project Management skills,
•Good Communication Skills and Customer obsessed
•Resilient under Pressure
•Must have strong analytical skills
Must have technical/professional qualifications:
•Minimum of 2 years’ experience
•B.Sc. in Computer Science or Computer engineering or Telecommunications Engineering
•Software design and development skills
•Hands-oLinux operating systems administration skills -Scripting capability added advantage
•Good knowledge on TCP/IP network administration
•Strong technical skills on server and storage infrastructure management
Skills
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
- MicroServices and APIs
- Agile
- Digital Experience Platforms
- Coding
- Dev Ops
- Security
- Cloud
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
***********************************************
Billing Application Support Admin
Posting Country: Tanzania, United Republic of
Full Time / Part Time: Full Time
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have
created an environment where you can look forward to coming to work and
are empowered to be at your best. We offer flexibility in how you work
that helps you do your job in a way that suits you, opportunities to
help you grow and progress throughout your career and a choice of
benefits to suit your lifestyle.
Description
Role purpose:
• To provide system administration and technical support and drive the operational efficiency by adopting innovation and automation.
Key accountabilities and decision ownership
• Management of billing administration systems and applications.
• Responsible for application support and continuous improvement of existing systems.
• Manage systems problems, Incidents and requests as per the SLA.
• Manage Projects related to billing administration systems and applications
• Adhere to the internal service standards, including system downtime and response times, and maintain records to demonstrate compliance.
Core competencies, knowledge and experience
• Database Management / Administration (oracle) skills
• IT Systems Administration and Security
• Ability to work independently in a fast paced environment
• Good Communication Skills
• Agile way of working
Description
Role purpose:
• To provide system administration and technical support and drive the operational efficiency by adopting innovation and automation.
Key accountabilities and decision ownership
• Management of billing administration systems and applications.
• Responsible for application support and continuous improvement of existing systems.
• Manage systems problems, Incidents and requests as per the SLA.
• Manage Projects related to billing administration systems and applications
• Adhere to the internal service standards, including system downtime and response times, and maintain records to demonstrate compliance.
Core competencies, knowledge and experience
• Database Management / Administration (oracle) skills
• IT Systems Administration and Security
• Ability to work independently in a fast paced environment
• Good Communication Skills
• Agile way of working
Must have technical/professional qualifications:
• B.Sc. in Computer Science/ Computer Engineering or Electronics and Communication science.
• Telecommunications Knowledge and experience
• Project management knowledge and experience
• Minimum 1 year work experience in IT operations job
• B.Sc. in Computer Science/ Computer Engineering or Electronics and Communication science.
• Telecommunications Knowledge and experience
• Project management knowledge and experience
• Minimum 1 year work experience in IT operations job
Skills
CLICK HERE TO APPLY!
Monitor and Diagnose
Incident Response
Data Driven Decision Making
Dev Ops
Security
Software Engineering
Cloud
Automation and Robotics
Incident Response
Data Driven Decision Making
Dev Ops
Security
Software Engineering
Cloud
Automation and Robotics
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very
best people by offering a flexible, motivating and inclusive workplace
in which talent is truly recognized, developed and rewarded. We believe
that diversity plays an important role in the success of our business
and we are committed to creating an inclusive work environment which
respects, values, celebrates and makes the most of people’s individual
differences - we are not only multinational but multicultural too. At
Vodacom you will have access to our excellent flexible benefits
programme that you would expect from any global company.
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